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Southland Feed & Supply, Inc.
Shipping Information:
Our Shipping Commitment: We work hard every day to bring you the lowest possible shipping cost. The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We calculate the estimated shipping cost with our lowest-price shipping method. If you select a different shipping method your actual shipping cost may be higher. You will see your actual shipping cost during checkout.
USPS & UPS Shipping: southlandfeed.com uses UPS and USPS to ship its products and offers the following five shipping options: USPS Ground, UPS Ground, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select
Shipping: We have a same-day shipping policy. All orders received weekdays between midnight and 10AM CST will be shipped the same day on all in-stock merchandise. Weekend orders are processed the next business day.
Shipping Location & Handling: Most purchases are shipped from our Longview, Texas warehouse. Items shipped directly from our suppliers may take longer, and items ordered together may not arrive in the same box.
Where we ship: We regret that we cannot ship to foreign countries at this time. Items shipped outside the contiguous 48 states are delivered by Parcel Post at our regular shipping charges or may be express-shipped for an additional charge. Certain heavy or oversize items cannot be shipped outside the contiguous 48 states.
Back-Order Policy: We make every attempt to have all items in stock. However, in the event an item is backordered, it will be shipped as soon as possible by the shipping method you have chosen.
Refund, Returns and Cancellation Policies:
SOUTHLANDFEED.COM RETURN POLICY Southland Feed & Supply is proud to stand behind the products we sell and want you to be perfectly satisfied with your purchase. If any of our products fail to meet your expectations in any way, return it to us within 30 days and we will promptly replace it or refund the cost, whichever you prefer.
Time Limits for Returns:- You have 30 Days to return an item purchased on southlandfeed.com.- Items received after 30 Days will not be accepted for return.
Refund or Exchange:- Your purchase will be refunded or exchanged within 7 business days- For refunds or exchanges of non-damaged goods, we will refund your order less shipping costs.
How to Return an Item:- Carefully repackage the merchandise.- Affix a return shipping label to the outside of your package.- Return the package to us via UPS or insured parcel post. Please send the return to: Southland Feed & Supply, 2900 Signal Hill Dr., Longview, Texas 75602. Please include a letter with your merchandise that includes the following information:
Name:
Address:
Phone Number:
Order Number:
Item Description/Name:
Reason for Return:
Action to be taken upon return:
SOUTHLANDFEED.COM PRIVACY POLICY:
SECURITY: SOUTHLANDFEED.COM IS COMMITTED TO YOUR PRIVACY. Your privacy is very important us, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, southlandfeed.com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. This Privacy and Security Policy is governed by our Terms and Conditions. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. IMPORTANT NOTE ABOUT PERSONS UNDER 18 YEARS OF AGE. Southlandfeed.com is not intended for or directed to persons under the age of 18. Southlandfeed.com does not sell products for purchase by children. Southlandfeed.com may sell children's products for purchase by adults. By registering with this web site, purchasing products from southlandfeed.com or providing southlandfeed.com with any information, you represent to southlandfeed.com that you are 18 years of age or older and that any information you provide to southlandfeed.com about a third party is for a third party that is 18 years of age or older.
WHAT INFORMATION DO WE COLLECT FROM YOU? WHY? When you use southlandfeed.com, we may request your name, street address, telephone number or other contact information.We use this information to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com web site.We May Collect Your Email Address. We may request your email address, or other information needed to contact you online. We use it to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the southlandfeed.com web site. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com website. We May Collect Other Kinds of Information from You: When you use our web site, we may collect personal information about you described below. You may conact us by email to have it removed. You may also simply choose not to provide your personal contact information at the point of collection; however, if you do not provide such information, we will be unable to complete your purchase. We May Collect Purchase Information. We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and support your use of the southlandfeed.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com web site.We May Collect Navigation and Clickstream Data. As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site to comply with any requirements of law. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the support of your use of the southlandfeed.com web site.
CERTAIN EXCEPTIONAL DISCLOSURES: We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or southlandfeed.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on southlandfeed.com or (2) to protect and defend the property or rights of southlandfeed.com, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If southlandfeed.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on the southlandfeed.com website to a third party or share your personal information with the company we merge with.
WHAT ARE COOKIES? WHY DO WE USE THEM? Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. southlandfeed.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop at southlandfeed.com.
HOW DO WE PROTECT INFORMATION WE COLLECT? We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Southlandfeed.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that only southlandfeed.com can read a customer's personal information.
HOW LONG DO WE KEEP USER INFORMATION?We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
THIRD PARTY SITES: Southlandfeed.com may, from time to time, contain links to third party websites. southlandfeed.com is not responsible for the privacy practices or the content of such websites. Your use of these third party websites is entirely at your own risk.
YOUR CONSENT TO THIS POLICY: By using the southlandfeed.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page which it is your responsibility to review frequently.
LEGAL DISCLAIMER: This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Texas law, excluding conflicts of law principles. Any legal actions against us must be commenced in Texas within one year after the claim arose, or be barred.
Southland Feed & Supply, Inc.
Shipping Information:
Our Shipping Commitment: We work hard every day to bring you the lowest possible shipping cost. The shipping cost for most items is based on the item's size, weight, shipping method and delivery address. We calculate the estimated shipping cost with our lowest-price shipping method. If you select a different shipping method your actual shipping cost may be higher. You will see your actual shipping cost during checkout.
USPS & UPS Shipping: southlandfeed.com uses UPS and USPS to ship its products and offers the following five shipping options: USPS Ground, UPS Ground, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select
Shipping: We have a same-day shipping policy. All orders received weekdays between midnight and 10AM CST will be shipped the same day on all in-stock merchandise. Weekend orders are processed the next business day.
Shipping Location & Handling: Most purchases are shipped from our Longview, Texas warehouse. Items shipped directly from our suppliers may take longer, and items ordered together may not arrive in the same box.
Where we ship: We regret that we cannot ship to foreign countries at this time. Items shipped outside the contiguous 48 states are delivered by Parcel Post at our regular shipping charges or may be express-shipped for an additional charge. Certain heavy or oversize items cannot be shipped outside the contiguous 48 states.
Back-Order Policy: We make every attempt to have all items in stock. However, in the event an item is backordered, it will be shipped as soon as possible by the shipping method you have chosen.
Refund, Returns and Cancellation Policies:
SOUTHLANDFEED.COM RETURN POLICY Southland Feed & Supply is proud to stand behind the products we sell and want you to be perfectly satisfied with your purchase. If any of our products fail to meet your expectations in any way, return it to us within 30 days and we will promptly replace it or refund the cost, whichever you prefer.
Time Limits for Returns:- You have 30 Days to return an item purchased on southlandfeed.com.- Items received after 30 Days will not be accepted for return.
Refund or Exchange:- Your purchase will be refunded or exchanged within 7 business days- For refunds or exchanges of non-damaged goods, we will refund your order less shipping costs.
How to Return an Item:- Carefully repackage the merchandise.- Affix a return shipping label to the outside of your package.- Return the package to us via UPS or insured parcel post. Please send the return to: Southland Feed & Supply, 2900 Signal Hill Dr., Longview, Texas 75602. Please include a letter with your merchandise that includes the following information:
Name:
Address:
Phone Number:
Order Number:
Item Description/Name:
Reason for Return:
Action to be taken upon return:
SOUTHLANDFEED.COM PRIVACY POLICY:
SECURITY: SOUTHLANDFEED.COM IS COMMITTED TO YOUR PRIVACY. Your privacy is very important us, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our web site, southlandfeed.com, why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. This Privacy and Security Policy is governed by our Terms and Conditions. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. IMPORTANT NOTE ABOUT PERSONS UNDER 18 YEARS OF AGE. Southlandfeed.com is not intended for or directed to persons under the age of 18. Southlandfeed.com does not sell products for purchase by children. Southlandfeed.com may sell children's products for purchase by adults. By registering with this web site, purchasing products from southlandfeed.com or providing southlandfeed.com with any information, you represent to southlandfeed.com that you are 18 years of age or older and that any information you provide to southlandfeed.com about a third party is for a third party that is 18 years of age or older.
WHAT INFORMATION DO WE COLLECT FROM YOU? WHY? When you use southlandfeed.com, we may request your name, street address, telephone number or other contact information.We use this information to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com web site.We May Collect Your Email Address. We may request your email address, or other information needed to contact you online. We use it to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about specials occurring on the southlandfeed.com web site. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com website. We May Collect Other Kinds of Information from You: When you use our web site, we may collect personal information about you described below. You may conact us by email to have it removed. You may also simply choose not to provide your personal contact information at the point of collection; however, if you do not provide such information, we will be unable to complete your purchase. We May Collect Purchase Information. We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and support your use of the southlandfeed.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the southlandfeed.com web site.We May Collect Navigation and Clickstream Data. As you browse our web site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally. We use this information to complete and support your purchases from southlandfeed.com and use of the southlandfeed.com web site to comply with any requirements of law. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the support of your use of the southlandfeed.com web site.
CERTAIN EXCEPTIONAL DISCLOSURES: We may disclose your information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or southlandfeed.com has good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on southlandfeed.com or (2) to protect and defend the property or rights of southlandfeed.com, the users of its website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection. If southlandfeed.com should ever file for bankruptcy or merge with another company, we may sell the information you provide to us on the southlandfeed.com website to a third party or share your personal information with the company we merge with.
WHAT ARE COOKIES? WHY DO WE USE THEM? Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. southlandfeed.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop at southlandfeed.com.
HOW DO WE PROTECT INFORMATION WE COLLECT? We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. Southlandfeed.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that only southlandfeed.com can read a customer's personal information.
HOW LONG DO WE KEEP USER INFORMATION?We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.
THIRD PARTY SITES: Southlandfeed.com may, from time to time, contain links to third party websites. southlandfeed.com is not responsible for the privacy practices or the content of such websites. Your use of these third party websites is entirely at your own risk.
YOUR CONSENT TO THIS POLICY: By using the southlandfeed.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page which it is your responsibility to review frequently.
LEGAL DISCLAIMER: This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Texas law, excluding conflicts of law principles. Any legal actions against us must be commenced in Texas within one year after the claim arose, or be barred.
